Refund policy
All products are made to order through our print-on-demand partner, Printify. Because each item is produced specifically for you, we do not accept returns or exchanges for buyer's remorse, sizing issues, or change of mind.
We will replace or refund items in the following cases:
- The item arrived defective or damaged
- The wrong item or size was sent
- The print quality is significantly different from what was shown
To be eligible, contact us within 30 days of delivery at ryandinglas@tellinyouthatsme.com with your order number and a photo of the issue. We will assess each case and offer a reprint or refund at our discretion.
We do not accept returns of unworn/unused items as all products are custom-produced on demand.
EU customers: You have the right to cancel your order within 14 days of receipt. However, because our products are custom-made to order, this right may not apply per Article 16(c). Please contact us if you have questions.